PRIVACY POLICY  

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*(HOUBARA expects you to read this Privacy Policy  very carefully before using houbara.com.bd .  Here, "We", "Us", "Our", "Website", "Site", "System", "Platforms" inclusive (any social media, mobile application, wearable technology) refers to HOUBARA and "You", "Your", "User" refers to customers and visitors.)   

houbara.com.bd is determined to nurture a community of authenticity, self-expression, and belief. If you choose to share your data, interests, experiences, and other personal information with us, we will endeavor to build an experience that touches you.  

Our privacy principles are not just about complying with the law but more than that; we intend to do the right things for you and the millions of valued customers, we interact with every moment. To earn and maintain your trust, we are committed to basing our interactions with you on RESPONSIBILITY, TRANSPARENCY, and SECURITY.  

Houbara takes and treats your personal data seriously. We have therefore developed a Privacy Policy that guides how Houbara collects, processes, uses, discloses, transfers, and stores your personal information. Please read this Privacy Policy and familiarize yourself with your rights in this regard.  

Information we collect When you visit Houbara’s Website and its subpages, use our services, place an order, make a purchase, participate in our loyalty program, or contact us, we collect your personally identifiable information, e.g.   

• Name & gender;   
• National registration identity card number;   
• Postal address & telephone number;   
• Email address;   
• Home/mailing address   
• Contact preference; and Credit card or bank account information   
• Other personal data relating to registration and/or the provision of your account, surveys, promotions, and/or other purposes.  

Please note that we also keep records of your browsing history and interests to improve your user experience on our website.  

In any case, the information requested through the Site is necessary to provide the user with the best possible service. In cases where the user does not provide the requested data, Houbara cannot guarantee that the information and services provided fully meet their needs.   

Use of Information   

Houbara uses the information, we collect to improve the content of our website by including information relevant to our customers, informing customers about updates to our website, contacting customers for marketing and sales purposes specifically related to their needs and interests, and communicating with our partners and franchisees. This information will not be shared with other organizations for any reason, commercial or corporate, without your prior express consent.  

By consulting this Website and/or clicking the appropriate box, you expressly, freely, and unequivocally agree that your data will be processed/used by us for the following purposes  :  

• Enhance the shopping experience   
• For marketing and promotional activities, market research, trend analysis, and statistics  
• To process your orders online, including sending you emails and/or text messages to keep you informed of the delivery status   
• Order returns and refunds procedure   
• To contact you if you have any problems with any of your orders or for any other logistical reason   
• Answer your questions/inquires   
• For monitoring and maintaining customer data   
• For purposes of security and crime prevention, risk management in the event of claims, disputes, lawsuits, etc.   
• Handle lost property reports, and customer complaints and take appropriate action concerning them   
• Manage your profile at houbara.com.bd  

Data Protection Protocols  

Houbara takes all obligatory precautions, both administrative and technical, and data security technologies such as firewalls, access control procedures, and cryptographic mechanisms to protect and prevent your data from loss, theft, corruption, misuse unauthorized access, disclosure, use, alteration, or destruction.   

In addition, all transactions through the website are carried out through secure payment systems. Confidential payment data is encrypted (SSL and/or TLS) and transmitted directly to the service concerned.  

Children’s Privacy   

Houbara will not knowingly collect personal information from minors without insisting that they obtain prior parental consent where required by applicable law. We will use or disclose personal information about a child only to the extent permitted by law, to obtain parental consent by local laws and regulations, or to protect a child. The definition of "child" should take into account applicable law and national and regional cultural practices.   

Usage of Cookies   

Houbara uses "cookie" technology, which permits our houbara.com.bd site to recognize your browser, distinguish you from other customers, and improve and personalize your online shopping experience.   

Cookies help us remember and process the items in your basket, understand and save your preferences for future visits, and compile aggregate data about website traffic and interaction so that we can improve the design of our website, products, services, and campaigns. Again, third parties are contractually prohibited from using your browsing history and product interest information other than to support HOUBARA.  

Third-party links   

Read attentively, houbara.com.bd may contain links to/from our parent brand websites, sister brand websites, partners, social media sites, and other third parties.   

If you follow a link to any of these websites, please note that they have their privacy policies. We, therefore, assume no accountability for the content and activities of these linked sites. Please check their policies before submitting any personal information to their websites.   

Consent   

We hope that you consent to the processing of your personal data. By providing us with your data, you indicate that you have read, understood, and accepted the declarations and conditions contained herein. Thank you in advance for your confidence in HOUBARA.       

If you have any concerns about this policy, feel free to question us, moreover, you can contact us by email at  info@houbara.com.bd     

Houbara’s team is always glad to lend a hand to their customers.